Tracer Prism

We recommend checking our Size Guide before ordering. Tracer shoes generally follow standard Indian sizing. If you are between sizes, we suggest going one size up for a comfortable fit.

Orders are dispatched within 1–3 working days and delivered in 7–9 business days. You’ll receive tracking details once your order is shipped.

Yes! COD is available across most pin codes in India. Simply select Cash on Delivery at checkout. Please note that prepaid orders receive free shipping and are processed faster.

We offer a 14-day easy exchange policy. If the size doesn't fit or you're not satisfied, you can request an exchange within 14 days of delivery. Products must be unused and in original packaging.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To initiate the return process:

1. Request for a return on our website.
2. Once done, kindly courier the shoes back to us on the following address:

Hike Shoe Pvt. Ltd.
375 Leather Complex,
Near Kapurthala Road,
Jalandhar, Punjab 144021

3. Upon receipt of the shoes in their original condition, we'll process your refund promptly.

Brush off dirt and debris: Use a soft brush to gently remove any dirt or debris from the surface of the shoe. Be careful not to scrub too hard, as this can damage the material.

Air-dry the shoes: After cleaning, allow the shoes to air-dry completely before wearing them again. Avoid using heat sources, such as a hair dryer or radiator, as this can cause the material to warp or shrink.

Store the shoes properly: When not in use, store the shoes in a cool, dry place away from direct sunlight or heat sources. You can also use shoe trees or stuff the shoes with paper to help them maintain their shape.

If you need to exchange the shoes for a different size or model, simply contact our customer service team within 15 days of receiving your order. We will provide you with instructions on how to return the shoes to us and will then send you the replacement shoes as quickly as possible.